All orders and packages will be shipped to the shipping address listed inside your member portal. It is you, the member, sole responsibility to update and maintain the most accurate shipping information inside your member portal. Your tracking number will be provided inside your member portal. If the shipping address is separate from the business or billing address on listed on your account, your order will be shipped to the shipping address by default. All pertinent shipping information including but not limited to suite, apartment and unit numbers must be included on the shipping details/notes portion of your order. Business T-Shirt Club LLC. is not responsible for lost, misplaced or stolen packages due to incorrect or incomplete shipping information inside your member portal. Business T-Shirt Club LLC. is not responsible for any extra shipping fees or charges due to a members error, thus no refunds or reimbursements will be issued. For more details regarding refunds, see our refunds policy page. Business T-Shirt Club does not accept returns unless approved by an authorized representative. For more details regarding returns, see our returns policy page. Business T-Shirt Club does not issue refunds or reimburse extra shipping fees or charges